Hotelea -Terms & Conditions
Effective Date: September 03, 2025
1. Introduction
These Terms & Conditions govern the relationship between Hotelea (“we”, “us”, or “our”) and any user, including but not limited to. content creators, influencers, hotels, hospitality venues, and brands (“you” or “your”), who accesses, uses, or engages with our platform, services, and programs.
2. Scope of Services
Hotelea connects verified content creators with hotels and offers two distinct service models:
a. Verified Creators Program: Trained creators receive complimentary hotel stays in exchange for specific content deliverables. Hotels receive specific content deliverables in exchange for a complimentary stay.
b. Paid Professional Team Services: Hotelea’s in-house team provides premium content packages for hotels, including but not limited to photography, videography, drone footage, editing, and campaign support.
3. Additional Terms by Partnership Type
Hotelea works with both verified content creators and hotel partners through distinct collaboration models. Each model includes specific terms, responsibilities, and processes that may vary depending on the nature of the agreement.
Detailed terms and conditions for:
Verified Creators (e.g., deliverables, timelines, onboarding requirements, eligibility for program guarantees)
Hotel Partners (e.g., cancellation policies for scheduled shoots, preferred usage practices, content delivery timelines)
…are outlined in dedicated supplementary agreements and are made available to each party upon engagement or request. These specific terms prevail in the event of any discrepancy with this general document.
4. Eligibility & Application
All creators applying to the Verified Creators Program must be at least 18 years old and demonstrate alignment with our visual standards and brand values. Hotels must be located within Europe and agree to provide accurate information regarding property details, collaboration dates, and expectations.
5. Content Usage & Rights
All content created under either collaboration model includes full non-exclusive rights for social media and web use by the hotel partner. Commercial, print, or resale use must be approved in writing by Hotelea
6. Responsibilities of Content Creators
Creators must adhere to the agreed deliverables, content deadlines, and brief. Hotelea reserves the right to remove creators from the program for misconduct, unprofessional behavior, or non-delivery of content.
7. Responsibilities of Hotel Partners
Hotel partners agree to host creators as per the agreed terms and to provide access to areas necessary for content production. Hotel partners in paid collaborations agree to Hotelea’s invoicing and payment terms.
8. Limitation of Liability
Hotelea is not liable for disputes between creators and hotels, nor for loss, theft, or damages incurred during stays. We are not liable for third-party actions or the use of the content beyond the scope of agreed rights.
9. Platform Disclaimer
Hotelea leverages third-party platforms such as Instagram and TikTok to promote hotels and creators. While we take all reasonable measures to maintain a strong online presence, we cannot be held responsible for any interruption, suspension, or termination of our social media accounts due to platform-related decisions, policy changes, algorithm shifts, or technical issues beyond our control.
All collaborations and deliverables remain valid regardless of the status of our social media pages, and content rights granted to hotel partners are not affected by platform performance or availability.
10. Confidentiality
All documents, strategies, and proprietary materials shared by Hotelea must remain confidential. Breach of this clause may result in legal action.
11. Governing Law
These terms are governed by the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lisbon.
12. Modifications
Hotelea reserves the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of the latest terms.